Admin Overview
Admin Overview
The PBX portal empowers administrator to manage their extension and the configuration associated with it, including answering rules, voicemail, contacts and more. The top navigation pane provides access to each portion of the user portal.
The home tab summarizes your phone system with graphs and statistics and displays active call details.
Within users, administrators can add, edit, and import users.
The conferences tab display 'rooms' configured in the system, and allows you to edit, delete, join a conference, and view conference statistics.
This section shows auto attendants programmed in the system, and allows you to add, edit, and delete auto attendants, their options and manage the audio associated with each.
Call queues allows admins to add, edit, and delete call queues, add Music On Hold files to call queues, and configure agents associated with each call queue.
Displays all time frames configured in the system, and allows admins to add, edit, and delete time frames and view/manage time frame start and end times.
The music on hold tab displays all files that are part of the music on hold feature, and allows you to add, edit, and delete music on hold files, change the order in which files are played, and randomize the playing of the files.
If SIP trunks are enabled on your account, admins may manage or view the settings associated with your SIP trunk(s).
Allows admins to manage the phone numbers and phone hardware in the system.
Allows admins to manage the phone numbers and phone hardware in the system.
We're happy with the new service and options we've gotten through the upgrade from our prior service provider and the service team is responsive and helpful. I'd definitely recommend them!
Prior to switching to Recent Communications, we had a large national VoIP provider for our business phone solutions. The biggest difference we experience is the true partnership and immediate response to any questions or support needs we have. It helps that they are local too!
As a current client of Recent Communications with two different companies, I continue to be impressed not only by their amazing growth, but by their ability to continue to service us like we are their only two clients!
CONTACT
RECENT
OUR ADDRESS
826 N. Lewis Rd
Suite 100
Royersford, PA 19468
General: info@recentcom.com
Support: support@recentcom.com
Call or Text: 484-998-4500
Fax: 484-978-4540
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