Conferences
Conferences
The admin portal includes a conference bridge that allows people inside and outside of your organization to participate in a conference call. System administrators can build rooms and access codes for all users if required.
All conference tasks are performed from the Conferences page. To display this page, click the Conferences icon on the menu bar.
Adding Conferences
The following procedure describes how to add conferences. When adding a conference, we recommend you require a leader to start the conference; otherwise, anyone with your participant code can use your bridge.
From the Conferences page, click the Add Conference button. The Add a Conference pop-up window appears.
Editing Conferences
There might be times when you need to edit conferences. For example, you might want to change the leader or participant PIN.
From the Conferences page, either:
Click a name
OR
Hover over a name, and then click the icon at the far right of the Conferences page. For example:
Either step displays the Edit pop-up window. For example:
Adding/Editing a Conference
Name: Enter a name for this bridge. The name should allow you to differentiate this bridge from other bridges you configured.
Type: Select the conference type. Choices are:
-
Dedicated conference bridge: a shared bridge on its own dedicated extension.
-
Owned conference bridge: a bridge associated to a user on the system (for example, the bridge for user 111).
Extension: Adding a conference: select the extension used to join this conference. Editing a conference: read-only field that shows the extension.
Direct Phone Number: Select the phone number used to join the conference. Owned bridges also have a direct dial field, which is the number internal users can dial to access the bridge.
Leader PIN: Enter the personal identification number (PIN) that the leader will use to authenticate access when joining the meeting. This PIN is private and should be known by internal staff only.
Participant PIN: Enter the PIN that participants will use to authenticate access when joining the meeting. Distribute this PIN to all guests of the meeting.
Minimum participants to start: Select the minimum number of participants that must attend the conference before it can start.
Options: Select the following options:
-
Require a Leader to start: When checked, the system requires a leader to start the conference. If unchecked, the conference call will start when the first participant joins, regardless of whether a leader is present.
-
Prompt all participants for their name: When checked, the system prompts users for their name when they call in to the conference call.
-
Announce participant arrivals/departures. When checked, the system either beeps or announces when a participant joins or leaves the conference.
We're happy with the new service and options we've gotten through the upgrade from our prior service provider and the service team is responsive and helpful. I'd definitely recommend them!
Prior to switching to Recent Communications, we had a large national VoIP provider for our business phone solutions. The biggest difference we experience is the true partnership and immediate response to any questions or support needs we have. It helps that they are local too!
As a current client of Recent Communications with two different companies, I continue to be impressed not only by their amazing growth, but by their ability to continue to service us like we are their only two clients!
CONTACT
RECENT
OUR ADDRESS
826 N. Lewis Rd
Suite 100
Royersford, PA 19468
General: info@recentcom.com
Support: support@recentcom.com
Call or Text: 484-998-4500
Fax: 484-978-4540
For any general inquiries, please fill in the following contact form:
