Agent Overview
Agent Overview
The system has a Music on Hold feature that plays when callers are on hold or waiting in queue. You can precede the first file with an optional introductory greeting.
All Music On Hold tasks are performed from the Music On Hold page. To display this page, click the Music On Hold icon on the menu bar.
Adjusting Music On Hold Settings
To adjust Music On Hold settings:
1. From the Music On Hold page, click the Settings button. A Music on Hold Settings pop-up window shows the begin and end dates for the time frame.
2. Complete the fields.
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We're happy with the new service and options we've gotten through the upgrade from our prior service provider and the service team is responsive and helpful. I'd definitely recommend them!
Prior to switching to Recent Communications, we had a large national VoIP provider for our business phone solutions. The biggest difference we experience is the true partnership and immediate response to any questions or support needs we have. It helps that they are local too!
As a current client of Recent Communications with two different companies, I continue to be impressed not only by their amazing growth, but by their ability to continue to service us like we are their only two clients!
CONTACT
RECENT
OUR ADDRESS
826 N. Lewis Rd
Suite 100
Royersford, PA 19468
General: info@recentcom.com
Support: support@recentcom.com
Call or Text: 484-998-4500
Fax: 484-978-4540
For any general inquiries, please fill in the following contact form:
