Reporting
Reporting
To run a report or filter for specific calls within the user portal, select Reporting from the top panel. Note, user reporting is call details for your extension only.
The initial results will display your most recent calls. The report will provide (from left to right) call direction, phone number, caller ID, date, duration, and other details applicable to the call. You may also export this information to a CSV file.
To filter the results or find additional call information, select the Filters button on the left hand side.
Select the desired fields to display. Options include expanding the date/time range (up to 90 days), filtering by Caller or Dialed Number, and selecting the Call Type (Inbound, Outbound or Missed).
We're happy with the new service and options we've gotten through the upgrade from our prior service provider and the service team is responsive and helpful. I'd definitely recommend them!
Prior to switching to Recent Communications, we had a large national VoIP provider for our business phone solutions. The biggest difference we experience is the true partnership and immediate response to any questions or support needs we have. It helps that they are local too!
As a current client of Recent Communications with two different companies, I continue to be impressed not only by their amazing growth, but by their ability to continue to service us like we are their only two clients!
CONTACT
RECENT
OUR ADDRESS
826 N. Lewis Rd
Suite 100
Royersford, PA 19468
General: info@recentcom.com
Support: support@recentcom.com
Call or Text: 484-998-4500
Fax: 484-978-4540
For any general inquiries, please fill in the following contact form:
