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VOIP PHONE SYSTEMS

FOR YOUR BUSINESS

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Recent Communications is partnering with GroundWork Consulting to offer the very best VoIP phone solutions backed by a regional partner to help fuel your business.

Cloud Phone - Get a Quote
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Why make the switch to VoIP?

Let's Collaborate!

Fill out this form or give us a call and we'll start a conversation to help find the right fit solution.

 

(484) 998-4540

 

We're here to help, with zero pressure.

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Save Time. Save Money. Cloud phone systems typically use your existing internet connection to make and take phone calls. Gone are the days where you need multiple, dedicated, costly phone lines. Moves, adds and changes are simple, and updates are automatic.

Easy to setup. Business phone system setup is simple because we use your existing wiring. Because of this simplicity your business saves on installation costs.

Management. You don't need to be a telecommunications expert to make every day routing changes to your phone system. Pop open a web browser in the office or remote and you're ready to go.

Robust Features. Out of the box features like voicemail to email or mobile app or advanced features like business SMS provide your business with the edge to compete. Expert VoIP providers can help you understand their capabilities and how to deploy them properly.

Scalability. Cloud, hosted PBX and VoIP solutions can seamlessly add devices across locations or remote offices without incurring large upfront costs.

Geo-redundancy. A cloud phone system typically resides in multiple, geo-dispersed data centers. Our business VoIP solution offers real-time server replication to prevent against hardware failures or data center outages.

A VoIP phone system relies on your existing internet connection to make and take phone calls. Unreliable landlines or expensive PRI services are no longer required for a quality connection. With a cloud system, "phone closet" equipment doesn't exist. Instead, VoIP providers manage all the hardware and services remotely in geographically dispersed locations or data centers. In the past, upgrades to your hardware was an expensive task, but with a system managed in the cloud all updates occur automatically to provide the most advanced features and performance for our customers in the Philadelphia region.

What is a VoIP Phone System?

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In today's world, desk phones are a luxury. Internet or cloud phone solutions allow for flexibility from a device perspective. People these days are mobile, so your phone system should be too. With options to use mobile apps and softphones to transfer calls, check voicemails, see presence, the desk phone becomes less important during your busy day without sacrificing the needs of your customers. Business VoIP Philadelphia inquiries have seen an uptick as remote opportunities become more prevalent in the workforce. If you're looking for a reliable and feature rich business phone system and located in the Greater Philadelphia region, we can help.

CONSOLIDATE PROVIDERS WITH AN ALL-IN-ONE SOLUTION

PHONE SYSTEM

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Voip phone system web interface

WEB PORTAL

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CLOUD FAXING

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Is your business ready for VoIP?

Landlines are dead, so why is your business still using them? Thanks to VoIP, your business can use its existing high-speed internet to make and take voice calls. Your company should be cautious of relying on old copper wiring that is no longer maintained. With a VoIP business phone system, you can benefit from lower telecom spend and advanced features to empower your organization through the workday.

VoIP Network Readiness Checklist

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Understand Bandwidth Requirements. Internet bandwidth is not equal. Your internet service provider offers multiple packages, but then delivers different speeds. Understanding your business's bandwidth requirements and how introducing real time applications such as VoIP is essential. If not, bandwidth may affect the quality of your phone calls or impact other applications.

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Test Internet Quality. Not all internet connections are created equal and an increased amount of connection issues like packet loss, latency or jitter can be impactful. Luckily, VoIP providers can help run tests to determine this in advance and assist in correcting the issue prior to installation.

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Determine Network Hardware Needs. A firewall or router is required for VoIP or cloud phone systems for security measures. In many cases, an advanced VoIP router a.k.a Session Border Controller is used for voice segregation, quality of service and additional security features. A POE (power over Ethernet) switch is recommended, but not required as power supplies for each phone works just fine.

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Network Cabling. Cat5 or Cat6 wiring is required at each VoIP phone or device in order to deliver quality and stable connections. Most VoIP phones can use existing network cables to each user's PC. Then, the phone will pass the connection back to the PC, eliminating the need for additional wiring.

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Discuss VoIP Phone Options. Have an internal conversation with your team and your VoIP provider on the available options and your business's specific requirements when it comes to the physical device. There are many options including IP endpoints, mobile apps and desktop softphones.

Why choose Recent Communications over the big guys?

Why choose Recent Communications over the big guys?

Why stay away from

Big Telecom?

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SAVINGS

We don't have large overhead or shareholders to please. Whether your business comes from a legacy PBX or another voip provider, you can be sure that our prices are highly competitive in the industry.

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FLEXIBILITY

Understanding your specific requirements and customizing your business phone system adds additional time and resources; something big telecom isn't interested in.

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TRAINING

What good are the phones if your staff doesn't know how to use them? What makes us different is that we want your team to be successful. We're not interested in placing phones on desks and walking away.

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SUPPORT

Incredible response time is the number one reason our customers remain our customers. Simply put, our support is unparalleled and there isn't anyone out there that can match it. Learn more.

Our knowledge and expertise in telecommunications has allowed us to offer small and medium sized businesses with custom voice and contact center solutions. However, our recommended telecommunications products and solutions always come after we understand your requirements. As a trusted PBX vendor for over 20 years, we know the value of customer partnerships.

Collaboration tools are required for your business’s growth. Our phone and voice solutions have found their way to numerous businesses. You'll encounter our voice and PBX solutions in retail locations, real estate groups, financial firms, educational settings, car dealerships, non-profit organizations, call center environments and more.

Emergency on-site repairs to planned upgrades and remote software updates, our certified technicians have the expertise and real-world experience perform the job properly - and the first time. When on-site, we'll provide progress updates and timelines to ensure your team can prepare properly. 

 

We serve the Greater Philadelphia region and surrounding cities including, but not limited to, King of Prussia, Reading, Malvern, West Chester, Cherry Hill, Norristown, Allentown, Wayne, Plymouth Meeting, Conshohocken, Wilmington, Newtown Square, Bensalem, Lancaster and more. As seasoned VoIP providers, Philadelphia telecom customers can count on unparalleled response times, same day service calls, and next day hardware replacementMaximizing your phone system's uptime and the value it provides to your business is our biggest focus.

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WANT TO LEARN MORE?

We're here to educate you on how the benefits of a voip phone system can improve your business. 

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VOIP PHONES

VoIP Phone System High Availability and Disaster Recovery

One aspect that is normally overlooked during a cloud phone system design is disaster recovery or business continuityIt doesn’t always have to be a natural disaster that could bring down your voice network. Simple hardware issues, ISP connectivity issues or a power event can bring down your VoIP service. When it comes to cloud PBX, knowledge about DR strategies and solutions is limited.

VoIP Disaster Situations and Recovery Strategies

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ISP Failure

The main internet connection goes down for a short or extended period of time.

Solution

Utilize a secondary ISP for automatic failover. If no secondary circuit is available, using landlines or employee's mobile devices is an economical backup.

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Natural Disaster

A natural occurrence disrupts business at your physical location.

Solution

Because cloud phone systems are delivered over the internet, the organization can be up and working in alternate facilities practically immediately.