© 2019 Recent Communications, Inc.

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SHOULD YOUR BUSINESS USE A CLOUD PHONE SYSTEM?

A cloud phone system replaces your legacy PBX and empowers your business with management tools to add extensions, route phone numbers and make simple changes all through user friendly software that can be accessed anywhere, anytime.

WHAT IS A CLOUD PHONE SYSTEM?

A cloud phone system relies on your existing internet connection to make and take phone calls. Unreliable landlines or expensive PRI services are no longer required for a quality connection. With a cloud system, "phone closet" equipment doesn't exist. Instead, a cloud phone provider manages all the hardware and services remotely in geographically dispersed locations or data centers. In the past, upgrades to your hardware was an expensive task, but with a system managed in the cloud all updates occur automatically to provide the most advanced features and performance.

In today's world, desk phones are a luxury. Internet or cloud phone solutions allow for flexibility from a device perspective. People these days are mobile, so your phone system should be too. With options to use mobile apps and softphones to transfer calls, check voicemails, see presence, the desk phone becomes less important during your busy day without sacrificing the needs of your customers.

WHY MAKE THE SWITCH?

Cost savings. Cloud phone systems typically use your existing internet connection to make and take phone calls. Gone are the days where you need dedicated, physical phone lines.

Easy to setup. Setup is simple because we use your existing wiring. Because of the simplicity your business saves on installation costs.

Management. You don't need to be a telecommunications expert to make everyday routing changes to your phone system. Pop open a web browser in the office or remote and you're ready to go.

Features. Out of the box features like voicemail to email or mobile app or advanced features like business SMS provide your business with the edge to compete. Our team helps you understand their capabilities and how to deploy them properly.

CONSOLIDATE PROVIDERS WITH AN ALL-IN-ONE SOLUTION

WHY CUSTOMERS CHOOSE RECENT COMMUNICATIONS

SAVINGS

We don't have massive overhead costs or shareholders to please. Whether your business comes from a legacy PBX or another cloud provider, you can be sure that our prices are highly competitive in the industry.

TRAINING

What good are the phones if your staff doesn't know how to use them? What makes us different is that we want your team to be successful. We're not interested in placing phones on desks and walking away.

SUPPORT

Incredible response time is the number one reason our customers remain our customers. Simply put, our support is unparalleled and there isn't anyone out there that can match it.

WANT TO LEARN MORE?

We're here to educate you on how the benefits of a cloud phone system from a local provider can improve your business. 

HD Call Quality

Phone Number Porting

Mobile App

Desktop Softphone

SPAM Filtering

CRM Integration

Call Park

Business SMS

Voicemail to Text

Voicemail to Email

Distinctive Ring Tones

Attendant Console

Voicemail Transcription

Intercom & Paging

Caller ID

Call Blocking

Conference Bridge

Collaboration Bridge

Call Presence

Call Queues

Call Coaching

Call Recording

Advanced Call Metrics

Time Frames

Custom Music on Hold

Hoteling

Admin & User Portal

Night Mode

API

Agent Routing

IVR