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Our customer support services are the best in the biz, with a 99% customer satisfactory rating. They're standing by to help you.
Our competition sells you on a phone system or phone service being a business critical tool. Then why don't they support it as such? We understand the value of long-term relationships with our clients. The support provided after the system or service is implemented is as crucial to us as it is to you.
Our live and well-trained support technicians provide immediate attention to any emergencies. After normal business hours, on-call technicians tout a 30 minute response time.
Next business day hardware replacement means that you can get back to normal business functions quickly. Because we stock equipment, we're able to provide an unmatched timeline.
Frustration can brew when you or your team is installing and placing phones, configuring a router, or running cables. We send technicians during our installations for a comprehensive transition to our solutions.
User training can often be overlooked. Not all service providers are equal when it comes to training and Q&A. A successful installation is only a piece to the puzzle. At Recent, we want to you actually use the tools we provide!
There are too many competitors that fail to provide 24/7 support. Contact us and we can provide many clients who are thrilled we live up to the hype!
Our goal is to deliver value to our partners through continuous, comprehensive and cost effective coverage that helps ensure maximum system performance, reliability and availability for your business.