The Recent Report - April 2026

Aimee Clement
Apr 1
2 min read

Updated: 1 day ago

SOLUTION SPOTLIGHT 🔦

Call Recording

Call recording captures and securely stores business phone conversations offering the ability to replay, review, and analyze interactions. When used strategically, call recording can unlock insights, improve performance, enhance experiences, and protect your organization.

Your Call is Being Recorded for Training Porpoises Graphic

Benefits of Call recording

🎯 Improve Performance & Training: Coach teams and onboard faster with real call examples

🤩 Enhance Experiences: Identify trends and improve interactions with callers

👉 Resolve Disputes: Eliminate uncertainty with recorded conversations

🤖 Boost Productivity with AI: Leverage AI-powered call summaries and transcriptions to save time and streamline follow ups

⚖️ Ensure Compliance: Follow state regulated call recording laws for transparency and reduce risk

Learn More

Call Recording How-To Guide 📝

How to Guide for Business Call Recording

Solutions In Action

Did you know only about 22% of electronic waste is properly recycled. Photo of E-waste and how to celebrate earth day

Resource Center 📚

Whether you want a sneak peak of our platform or learn on your own as a current Recent Communications client, check out our Resource Center offering:

✅ Overviews of key capabilities

✅ User-friendly guides

✅ Detailed admin guides and tips

✅ Video walkthroughs

Of course our responsive, caring, and knowledgeable team is always here to help with any technical issues or questions!

Business Communications Resource Center from Recent Communications

Recent News 📰

Thought Leadership Award

We’re proud to share that our Managing Partner, Charlotte Conroy, has been named a 2026 Tech Advisor Thought Leader by Informa TechTarget.

This inaugural award honors leaders shaping the future of the technology advisory space through innovation, influence, and a commitment to helping businesses and nonprofits navigate an ever-evolving landscape.

Last month, Charlotte (Ciccone) Conroy, MBA and Greg Conroy attended the SkySwitch Vectors Partner Conference in Orlando, exploring new platform innovations, enhanced capabilities, and emerging trends shaping business communications.

We're excited to share platform updates, new capabilities, and ideas to help organizations get even more from their business communications!

Tech Advisor Thought Leadership Award Charlotte Conroy Photo

Learn More

Are Your Business Communications Championship-Ready 🏆

With America celebrating its 250th birthday and Philadelphia hosting global sporting events, Recent Communications is highlighting its Philly roots and 'MVP' mindset through its “Are Your Business Communications Championship-Ready?” campaign.

Featuring a sports-themed quiz, leaders of small and mid-sized businesses and nonprofits are encouraged to take a 'time out' to assess their current communications playbook, and huddle to identify opportunities to strengthen how their teams compete and connect with customers and colleagues.

Take the Quiz ✅

About Recent Communications, Inc. 📞

Trusted for over 25 years, we’re a 2nd generation business communications company dedicated to designing, implementing, and supporting cloud phone systems, VoIP services, contact center platforms, and UCaaS solutions for small and mid-sized businesses and nonprofits.

Our consultative, client-first approach delivers tailored solutions, expert implementation, hands-on training, and responsive, caring support. We’re a transformational partner focused on building lasting client relationships.

LEARN MORE ABOUT OUR DIFFERENCE ✅