The Recent Report - October 2026

Charlotte Conroy

3 days ago

2 min read

SOLUTION SPOTLIGHT 🔦

Business Continuity 🆘

Having a business communications continuity plan in place considers the technology and people needed to keep calls connected, conversations going, and teams accessible, no matter what.

❌ Internet Down

❌ Power Outages

❌ Hardware Issues

❌ Weather Emergencies

❌ Employee Departures

5 Business Communications Continuity Questions 🤔

If access to the office was not available, can your team seamlessly make, take, and manage business phone calls remotely?
If you have multiple locations, can you quickly reroute calls to another site, remote staff, or answering service?
Are staff set up and trained on how to use mobile apps and desktop softphones if remote working is required?
If your main telephone number isn't accessible, is there a back up plan in place to ensure incoming phone calls continue?
What if staff leave and clients call their direct phone number?

Discuss Business Continuity

What's Available Now & What's Next 💡

Check out available features, platform updates, new capabilities, and ideas to help your organization get even more from your business communications!

AI Voice Solutions: Elevate after hours operations with AI Receptionist to provide answers to FAQs, reduce voicemails, and capture new revenue
Microsoft Teams Integration: Staff can make, take, and manage business calls from Microsoft Teams applications while the phone system, services, and support are fueled by our trusted team at Recent Communications
SMS Marketing: Use mass texting to promote offers, share updates, send reminders, and stay connected in a fast and convenient way

Reach Out to Learn More

AI voice solutions for business communications - share your feedback

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Resource Center 📚

Check out our Resource Center offering:

Overviews of key capabilities
User-friendly guides
Detailed admin manuals
Video walkthroughs

Solutions include Mobile App, User Portal, Microsoft Teams Integration, Yealink Phones, SMS/Texting, and much more!

Of course our responsive, caring, and knowledgeable team is always here to help with any technical issues or questions!

Recent Communications Resource Center Page

Explore Resources

Recent News 📰

Throwing it back to 2019 when we announced a limited-edition pumpkin spice scented office phone that caught the attention of Philadelphia Magazine and was featured as “The Best Thing That Happened This Week.”

Philly Mag Article: The Best Thing That Happened This Week: The Pumpkin Spice Office Phone

Hello Pumpkin Spice!

Are Your Business Communications Championship-Ready 🏆

With America celebrating its 250th birthday and Philadelphia hosting global sporting events, Recent Communications is highlighting its Philly roots and 'MVP' mindset through its “Are Your Business Communications Championship-Ready?” campaign.

Featuring a sports-themed quiz, leaders of small and mid-sized businesses and nonprofits are encouraged to take a 'time out' to assess their current communications playbook, and huddle to identify opportunities to strengthen how their teams compete and connect with customers and colleagues.

Are your business communications championship-ready?

About Recent Communications, Inc. 📞

Trusted for over 25 years, we’re a 2nd generation business communications company dedicated to designing, implementing, and supporting cloud phone systems, VoIP services, contact center platforms, and UCaaS solutions for small and mid-sized businesses and nonprofits.

Our consultative, client-first approach delivers tailored solutions, expert implementation, hands-on training, and responsive, caring support. We’re a transformational partner focused on building lasting client relationships.

LEARN MORE ABOUT OUR DIFFERENCE ✅