The Recent Report - September 2026

SOLUTION SPOTLIGHT 🔦

Business SMS 📱

Texting is a quick and convenient way to communicate with customers, vendors, and colleagues.

With Business SMS, employees can send, receive, and manage text messages using their company phone number, keeping business and personal communications separate.

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Business SMS in Action 🎬

• Mass Customer Communications: Send appointment reminders, important deadlines, service updates, and upcoming events

• Mass Employee Communications: Share weather closures, important HR deadlines, and upcoming company events

• Quickly Communicate: Reduce phone tag and overcome crowded email inboxes by texting clients, colleagues, and partners

• Privacy & Accessibility: Stop giving out personal cell numbers encouraging 24/7 access with response expectations 

• MFA Codes: Receive Multi-Factor Authentication (MFA) codes for business applications 

Learn More

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 What's Available Now & What's Next 💡

Check out available features, platform updates, new capabilities, and ideas to help your organization get even more from your business communications!

• Automation: Connect our cloud phone system with your CRM, ERP, help desk, scheduling, collaboration, accounting, healthcare, and industry-specific software platforms to enhance staff workflows and streamline operations

• AI Voice Solutions: Elevate after hours operations with AI Receptionist to provide answers to FAQs, reduce voicemails, and capture new revenue 

• 24/7 On-Call Solutions: Consider reducing or replacing after hours answering services with custom time frames and routing rules to dynamically adjust on-call staff 

Reach Out to Learn More

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Exploring AI & Automation

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Resource Center 📚

Check out our Resource Center offering:

✅ Overviews of key capabilities

✅ User-friendly guides

✅ Detailed admin guides and tips

✅ Video walkthroughsRecent News 📰

Solutions include Mobile App, User Portal, Microsoft Teams Integration, Yealink Phones, SMS/Texting, and much more!

Of course our responsive, caring, and knowledgeable team is always here to help with any technical issues or questions!

Explore Resources

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Recent News 📰

AI in Action: TECH360 Conference

Curious how other organizations are actually putting AI to work? Join our Managing Partner and ITAG Vice Chair, Charlotte Conroy, at the upcoming TECH360 Conference, featuring practical lessons and real-world examples of how organizations are adopting AI.

Wednesday, October 14th

11:30am – 5pm The Desmond Hotel (Wayne, PA)

Recent Communications is a proud sponsor of the TECH360 Conference!

Interested in attending? Ask about our 25% sponsor discount

Grab Tickets to TECH360!

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Are Your Business Communications Championship-Ready 🏆

With America celebrating its 250th birthday and Philadelphia hosting global sporting events, Recent Communications is highlighting its Philly roots and 'MVP' mindset through its “Are Your Business Communications Championship-Ready?” campaign.

Featuring a sports-themed quiz, leaders of small and mid-sized businesses and nonprofits are encouraged to take a 'time out' to assess their current communications playbook, and huddle to identify opportunities to strengthen how their teams compete and connect with customers and colleagues.

Are your business communications championship-ready?

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About Recent Communications, Inc. 📞

Trusted for over 25 years, we’re a 2nd generation business communications company dedicated to designing, implementing, and supporting cloud phone systems, VoIP services, contact center platforms, and UCaaS solutions for small and mid-sized businesses and nonprofits. 

Our consultative, client-first approach delivers tailored solutions, expert implementation, hands-on training, and responsive, caring support. We’re a transformational partner focused on building lasting client relationships.

LEARN MORE ABOUT OUR DIFFERENCE ✅

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Let's Chat 🗣️

📞📱 484-998-4500 📧 info@recentcom.com 🌎 www.recentcom.com