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4 Areas of Telecom Spending You Should Review

Updated: Jan 17



Each year successful businesses review goals, growth initiatives, and budgets to plan for the upcoming year and beyond. If you have a sales team or customer service department, are they using the phone as a communication tool for revenue growth and customer support? Although customers utilize email, website chats, and social media to connect with businesses, it would be a shock if the answer to that question was, “No.” I'm sure you can agree that office phones are used less than ever before, so why continue to pay for one-size-fits-all monthly service?

Critical business tools like your phone system, business phone numbers, and monthly service should be reviewed every 3 to 5 years to ensure there are not opportunities available to reduce costs, but also to ensure these tools support your changing and growing operations.

During a telecommunications review, the local partner should assess your current phone solutions spending in these 4 areas:

  1. Phone system equipment lease payments

  2. Equipment maintenance contracts

  3. Additional spending on technician visits for system moves/adds/changes/upgrades

  4. Monthly phone bill



Know a business or organization that could benefit from understanding the advantages of reviewing the current phone system, software, service, and support? Let them know about our local, full-service telecom company at Recent Communications, Inc.


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