NEWSLETTER: Employee Productivity and Customer Experiences During COVID-19
Check out tips, best practices, and solutions to empower employee productivity and elevate customer experiences during COVID-19.
3 WAYS BUSINESSES CAN USE CALL RECORDING SYSTEMS
Whether on boarding and coaching employees to improve performance and productivity, enhancing customer experiences, or settling complaints or contractual disputes, call recording is a business phone system feature that can be extremely beneficial.
HOW TO MANAGE AND MONITOR EMPLOYEES DURING COVID-19
Many businesses and organizations already had work from home strategies, polices, and technologies in place even before 'stay at home' orders. Others are being forced to quickly develop strategies.Hear HR and Technology Leaders share best practices and solutions to enable employees to work remotely.
37 CUSTOMER EXPERIENCE STATISTICS YOU NEED TO KNOW
Customer experience continues to be a top priority and true differentiator for businesses and organizations. How is your business measuring and improving customer experiences? Check out 37 customer experience statistics from SuperOffice.
EMPLOYEE PERFORMANCE + CUSTOMER EXPERIENCES
Whether a small business or large enterprise, customer engagement and experience continue to be a focus. With contact center capabilities, real-time call reporting and statistics, and call recording from Recent Communications, organizations can have the right tools and metrics to support customer experience goals.
PODCAST: OVERCOMING COMMUNICATIONS OBSTACLES WHILE WORKING REMOTELY
Listen to our team on the Self Made Strategies Podcast as we chat about ensuring businesses and organizations have the right communications tools to seamlessly work remotely while empowering employees to perform and elevate customer experiences.
Know a business or organization that could benefit from understanding how phone solutions can empower employee productivity and elevate customer experiences? Let them know about our regional, full-service telecom company at Recent Communications, Inc.
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